These Terms of Service (“Terms”) govern your use of maxmovingvanlines.com and the moving services offered by Max Moving Van Lines (“we,” “us,” or “our”). By using this website or requesting a quote, you agree to these Terms. Please read them carefully.
Use of this website
You may use this website for lawful purposes only — to learn about our services, request a quote, and contact us. You agree not to misuse the site, attempt to disrupt its operation, or submit false or misleading information.
Quotes and estimates
A quote provided through this website or by our office is based on the information you give us, including addresses, home size, access conditions, and any items requiring special handling or crating. We provide a flat written rate before your move, locked once you accept it. Significant changes to the scope of your move — added items, different access, or a change of date — may require an updated quote. A quote is an offer of service and does not create a binding contract until both parties confirm the move in writing.
Our services
Max Moving Van Lines is a licensed and insured New York household-goods mover operating our own trucks and employing our own crews. We perform the moving services we agree to directly; we are not a broker, marketplace, or referral service. Scheduling is subject to availability, which is limited during the peak summer season.
Certificate of Insurance and access
Where a gated community, homeowners association, or estate management requires a Certificate of Insurance, we will work to provide it before move day. You are responsible for giving us accurate association contact details and access information in time for the certificate to be approved, since some associations require advance notice.
Liability and valuation
Our liability for loss or damage to your goods is governed by applicable federal and state regulations and the level of valuation coverage you select, including Released Value Protection at no additional charge and optional Full Value Protection. Claims must be submitted within the time period allowed by law. We are not responsible for items packed by the customer that we did not pack, or for pre-existing damage noted at pickup.
Payment
Payment for moving services is due upon completion of the move unless otherwise agreed in writing. Because our pricing is a flat written rate, the amount due is the amount quoted, absent a documented change in scope.
Cancellation and rescheduling
You may reschedule or cancel a move by giving us reasonable advance notice. During peak season, availability is limited and earlier notice helps us re-slot your move without losing your date.
Intellectual property
The content on this website, including text, graphics, and logos, is the property of Max Moving Van Lines and may not be copied or reused without our permission.
Limitation of liability
To the fullest extent permitted by law, Max Moving Van Lines is not liable for any indirect, incidental, or consequential damages arising from your use of this website. Nothing in these Terms limits our obligations to you as a licensed mover under applicable law.
Changes to these Terms
We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.
Contact us
Questions about these Terms can be directed to us through the contact form on this website or at our office in Southampton, New York.